Refund Policy

Returns
Our return policy lasts 30 days. If 30 days have gone by since your purchase,
unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition tha
you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as
food, flowers, newspapers or magazines cannot be returned. We also do not accept
products that are intimate or sanitary goods, hazardous materials, or flammable
liquids or gases.
Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

    To complete your return, we require a receipt or proof of purchase.
    Please do not send your purchase back to the manufacturer.

    There are certain situations where only partial refunds are granted (if applicable)
  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has
    been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not
    due to our error
  • Any item that is returned more than 30 days after delivery

    Refunds (if applicable)
    Once your return is received and inspected, we will send you an email to notify you
    that we have received your returned item. We will also notify you of the approval or
    rejection of your refund.
    If you are approved, then your refund will be processed, and credit will automatically
    be applied to your credit card or original method of payment, within a certain
    number of days.

    Late or missing refunds (if applicable)
    If you have not received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is
    officially posted.
    Next contact your bank. There is often some processing time before a refund is
    posted.
    If you have done all of this and you still have not received your refund, please
    contact us at kansasarcherycenter@gmail.com

    Sale items (if applicable)
    Only regular priced items may be refunded, unfortunately sale items cannot be
    refunded.

    Exchanges (if applicable)
    We only replace items if they are defective or damaged. If you need to exchange it
    for the same item, send us an email at kansasarcherycenter@gmail.com and send
    your item to: Kansas Archery Center, 8859 E US Hwy 24, Manhattan, KS 66502.

    Gifts
    If the item was marked as a gift when purchased and shipped directly to you, you’ll
    receive a gift credit for the value of your return. Once the returned item is received,
    a gift certificate will be mailed to you.
    If the item wasn’t marked as a gift when purchased, or the gift giver had the order
    shipped to themselves to give to you later, we will send a refund to the gift-giver
    and he will find out about your return.

    Shipping
    To return your product, you should mail your product to: Kansas Archery Center,
    8859 E US Hwy 24, Manhattan, KS 66502

    You will be responsible for your own shipping costs for returning your item.
    Shipping costs are non-refundable. If you receive a refund, the cost of return
    shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to
    reach you may vary.

    If you are shipping an item over $75, you should consider using a trackable shipping
    service or purchasing shipping insurance. We don’t guarantee that we will receive
    your returned item.